Major sports organizations choose Regystra to manage and scale their operations, relying on our commitment to providing the best practices in sports management.
Last modified: April 1, 2025
Please read these terms and conditions carefully before using our services.
OVERVIEW
This website, along with its associated services, is owned and operated by Ciotech Inc a corporation duly incorporated under the laws of Quebec, Canada, doing business as Regystra. Throughout this site, the terms “we,” “us,” and “our” refer to Regystra. Regystra provides a white-label Software as a Service (SaaS) platform websites, including all information, tools, and services offered through it, to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website, using our mobile applications, or accessing our APIs endpoints, and/or purchasing from us, you (the "User/Customer/Customer") engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms of Service" or "Terms"). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, end-users, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website or services. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website, mobile applications, or use our services. If these Terms are considered an offer, your acceptance is expressly limited to these Terms of Service.
Any new features or tools added to our "Service" will also be governed by these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to review this page periodically for updates. Your continued use of or access to the website following the posting of changes constitutes your acceptance of those changes.
Definitions
SERVICE DESCRIPTION
Regystra is an all-in-one multi-Language SaaS platform designed to simplify and enhance the management of sports organizations and recreational activities. With advanced tools for registration, scheduling, payment processing, communication, and tournament management, Regystra empowers organization (that are using our service and operate under their own branding) to streamline operations, improve efficiency, and deliver exceptional experiences to participants, teams, and stakeholders. Our platform integrates seamlessly with third-party services like Stripe for payment processing, HubSpot for CRM, and QuickBooks for financial management, allowing users to centralize their operations within a single interface. Regystra’s robust API enables secure data interaction, providing the flexibility to customize workflows and automate tasks.
Key features of Regystra include:
At Regystra, security and privacy are paramount. We ensure data protection through industry-standard security practices, GDPR compliance, and private database options. Your data belongs to you—we do not sell, share, or use it beyond what is necessary to deliver and improve our services.
Whether you are managing large-scale soccer or hockey tournaments or community sports leagues, Regystra is the platform of choice for organizations in the United States, Canada, Europe, and South America. Trusted by industry leaders, our software is recognized for its reliability, scalability, and superior user experience.
By using Regystra, sports organizations can focus on what matters most—delivering exceptional events and building lasting relationships with their participants and communities.
SECTION 1 - General Terms of Use
By agreeing to these Terms of Service, you confirm that you:
For Customers (Sports Organizations and Legal Entities):
For End-Users (Participants, Players, or Individuals Accessing the Service via a Customer):
Users under 16 are prohibited from using the Service without parental consent. See our Privacy Policy for details on children’s data handling.
You agree that you will not use our products or Services for any illegal or unauthorized purposes, and you will not, in the course of using the Service, violate any applicable laws, including but not limited to intellectual property or copyright laws.
Additionally, you must not:
Any breach or violation of these Terms will result in immediate termination of your access to the Service, and we reserve the right to pursue further legal remedies as applicable.
SECTION 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Either party may terminate the Service at any time without prior notice.
If a customer fails to make monthly payments or application fee payments, we reserve the right to terminate the Service immediately without prior notice. No refunds will be issued for discontinued services due to non-payment. In the event of such termination, we are not responsible for any data loss, nor will we provide data backups.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transmission across networks. We do not store any credit card information in our applications.
You, your employees, agents, contractors, or any third parties who may have access to the Service through you, agree not to engage in any activity that would involve reverse engineering, reproducing, duplicating, copying, cloning, selling, reselling, or exploiting any portion of the Service, including its use or access, or any contact on the website through which the Service is provided, without our express written permission.
It is your responsibility to ensure that all end-users are aware of and comply with these terms. Any violation of these terms by any end-users may be considered a breach by you, and may result in legal action against you.
Account Responsibilities
End-users must provide accurate, current, and complete information when creating an account. Failure to do so may lead to account suspension or termination. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately of any unauthorized access or suspected security breach.
Data Collection and Usage
We collect and store user data, including but not limited to names, email addresses, dates of birth, gender, phone numbers, country, state/province, city, postal code, and other personal information. This data is used to provide services and enhance the user experience. Payment information is processed by reputable third-party payment processors, such as Stripe or Authorize.net. We do not store sensitive financial information.
For end-users under 16, parental or guardian consent is required for the collection and use of data. Parents or guardians may request data deletion by contacting us. User data is stored on servers in the United States and may be subject to cross-border data transfer regulations. Our website uses cookies to enhance user experience. European Union users must provide consent for cookies before they are implemented.
Prohibited Activities
Violations of these obligations may result in suspension or termination of access to the Service.
The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 - Products or Services
Regystra provides a white-label Software as a Service (SaaS) platform for managing and organizing legal sports activities, including registration, scheduling, and communication features. The Service may include third-party integrations, such as Stripe for payment processing. While we facilitate these services, we do not control or assume liability for their operations. We reserve the right to modify, suspend, or discontinue the Service, or any part of it, without prior notice or liability.
Customer and User Responsibilities
Our applications enable Customers to offer sports activities and related products to their customers. However, we are not responsible for the quality, legality, functionality, or any other aspects of the products or services sold by our Customers. Customers are solely responsible for ensuring compliance with all applicable laws and regulations and for delivering their products or services as promised. Any disputes related to products or services sold through our platform must be resolved directly between the Customer and their customers.
Data Ownership and Usage
Regystra processes customer data in compliance with applicable data protection laws, including but not limited to GDPR and CCPA. Customers are responsible for ensuring their use of the Service complies with these laws.
Please refer to our Privacy Policy or Security Policy for more information on how we handle customer data and security.
API Usage and Third-Party Integrations
Please refer to our API Usage Policy for more information.
Our Rights
We reserve the right to:
Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other material you purchase or obtain through the Service will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.
Order Management
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, using the same credit card, or with the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.
We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Service. You must promptly update your account and other information, including email addresses, credit card numbers, and expiration dates, to ensure we can complete your transactions and contact you as needed.
Licensing
By using the Service, you are granted a non-exclusive, non-transferable, revocable license to access and use the platform solely for your business operations, in accordance with these Terms. All rights not expressly granted herein are reserved by Regystra.
Upon termination of the license, you shall immediately cease all use of the platform and destroy any copies of related documentation in your possession. Additionally, any data associated with your account may be deleted, and Regystra shall not be liable for any loss of data resulting from such termination.
You shall not: License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the platform to any third party.
You may not sublicense or permit third-party use of your license without prior written consent
All rights, title, and interest in and to the platform, including all intellectual property rights, are and shall remain the exclusive property of Regystra. No rights are granted to you other than the limited license expressly set forth herein
Security
We implement commercially reasonable security measures to protect user data. However, no system is entirely immune to unauthorized access or data breaches.
Users are responsible for implementing additional safeguards, such as using strong passwords and regularly updating them, where necessary.
Please refer to our Security Policy for more information.
Exported Data & Customer Responsibility
Regystra provides Customers with tools to export data from the platform, including but not limited to participant information, financial records, communications, and event data. While the platform implements industry-standard security measures, the act of exporting data creates a potential risk that lies outside Regystra’s control.
By using the export functionality, Customers acknowledge their independent obligations under applicable law to manage data securely and ethically once it leaves the Regystra environment.
Intellectual Property
All content on the Service past, present and future, including but not limited to text, graphics, logos, images, and software, is the property of Regystra and is protected by intellectual property laws. Users may not reproduce, distribute, or modify any content without our prior written consent.
You are prohibited from using, storing, copying, reproducing, modifying, translating, publishing, broadcasting, transmitting, distributing, performing, uploading, creating derivative works from, displaying, licensing, selling, or otherwise exploiting any content on the Services, except as expressly permitted under the Agreement. Additionally, you may not decompile, reverse engineer, or otherwise attempt to access the source code of any content on the Services.
If you are a sports organizer, this license includes a non-exclusive, limited right for Regystra to use your organization’s trade name, trademarks, service marks, logos, and other distinctive brand features for promotional, marketing, and service implementation purposes in connection with your use of our services.
Please refer to our Intellectual Property Policy for more information.
Customer-Defined Legal Disclosures
Customers using the Regystra platform are responsible for configuring and maintaining their own legal documentation, including but not limited to privacy policies, refund and cancellation policies, and terms of service applicable to their end-users. Regystra enables customers to embed these documents directly into their branded portals via customizable text fields.
Customers are also responsible for managing end-user consent and ensuring compliance with all relevant laws, including privacy, data protection, and marketing consent laws. Regystra provides configurable opt-in tools for marketing consent during account creation and registration, but the ultimate responsibility for compliance rests with the customer.
Please refer to our Privacy Policy and Refund Policy for more information.
Disclaimer of Warranties
The Service is provided "as is" without any warranties of any kind. We do not guarantee the accuracy, completeness, or timeliness of the information provided. Users use the Service at their own risk.
SECTION 4 - Service Fees
Payment and Fees
By using the Services provided by Regystra, you acknowledge and agree to pay all applicable charges and fees associated with your use of the Services, including any additional charges for specific functions or features. Regystra reserves the right to change its fees at any time as per described in this Terms of Service. If you dispute a charge, contact us within 15 days of the invoice date at info[at]regystra.com for review.
Payment Terms and Late Fees
Payment Responsibilities
1-Fees to Regystra
2-Fees Between Customers and End-Users
Refunds and Cancellations
Termination and Refunds
In the event of termination of your Regystra account, whether initiated by you or by Regystra, no refunds will be issued for any unused portion of fees paid for the Services. Any outstanding balances or fees incurred before termination remain payable, and Regystra reserves the right to pursue collection of such amounts.
Outstanding Balances
If any balance remains unpaid for more than sixty (60) days, Regystra reserves the right, at its sole discretion, to retroactively charge your payment method and apply a 10% interest rate to the overdue amount.
Pricing and Fee Variability
Updates to Service Fees
These terms regarding service fees are subject to change. It is your responsibility to review this section periodically for updates or modifications.
For more information about refund and cancellation policies, please refer to our Refund Policy.
SECTION 5 - Modifications to the Service and Pricing
We reserve the right to modify, suspend, or discontinue any aspect of the Service, including features, functionalities, and pricing, at any time. However, we will make reasonable efforts to notify you in advance in the following cases:
1. Service Modifications
2. Pricing Adjustments
Impact on Subscription Plans:
We shall not be held liable for any modifications, pricing adjustments, suspensions, or discontinuations of the Service.
SECTION 6 - Accuracy, Completeness and Timeliness of Information
We do not guarantee that the information provided on this site is accurate, complete, or up-to-date. The material on this site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions. We strongly recommend consulting primary, accurate, complete, or timely sources of information before making decisions. Any reliance on the material provided on this site is at your own risk.
This site may include historical information, which is provided for reference purposes only. Historical information may not be current and should not be relied upon as a definitive source of information.
We reserve the right to modify the contents of this site at any time without prior notice. However, we are under no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to our site and to evaluate the relevance and accuracy of the information provided.
SECTION 7 - Optional Tools
We may provide you with access to third-party tools over which we have no control, input, or monitoring capabilities.
You acknowledge and agree that any access to such tools is provided on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim all liability arising from or related to your use of optional third-party tools.
Any use of optional tools made available through the Service is at your own risk and discretion. You are solely responsible for ensuring that you are familiar with and approve of the terms and conditions under which the tools are provided by the relevant third-party provider(s).
In the future, we may offer new services, features, tools, or resources through the website. These additional services or features shall also be subject to these Terms of Service unless otherwise specified.
SECTION 8 - Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links provided on this site may direct you to external websites that are not affiliated with us. We do not control, examine, or evaluate the content or accuracy of these third-party websites, and we make no warranties or representations regarding their materials, products, or services. We disclaim all liability or responsibility for any third-party materials, products, or services.
We are not liable for any harm or damages arising from your purchase or use of goods, services, resources, content, or any other transactions conducted with third-party websites. You are solely responsible for reviewing the policies and practices of third-party providers and ensuring you fully understand their terms before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.
SECTION 9 - User Comments, Feedback and Other Submissions
If, at our request, you submit specific materials (e.g., contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use such comments in any medium. We are under no obligation to:
We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not:
We assume no responsibility and disclaim all liability for any comments posted by you or any third party.
By submitting content, you grant us a non-exclusive, royalty-free license to use it, but you retain ownership of your content.
For more information about Intellectual Property Rights, please refer to our Intellectual Property Policy.
SECTION 10 - Personal Information & Privacy Rights
We are committed to protecting your privacy and do not sell your data to third parties. This section outlines the information we collect, how we use it, and your rights under applicable privacy laws.
Customers acting as data controllers are responsible for obtaining end-user consent for data collection and ensuring compliance with applicable privacy laws when using our Services.
For full detailed information about our Privacy Rights policy and how we handle your privacy rights, refer to our Privacy Policy.
SECTION 11 - Errors, Inaccuracies and Omissions
Occasionally, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied to the Service or any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content to:
Violation of any of these prohibited uses may result in immediate termination of your account and access to the Service, as well as potential legal action.
12.1 - Acceptable Use Policy
Regystra is designed to help sports organizations manage and grow their events, and we are committed to maintaining a safe, fair, and reliable platform. You agree not to use our platform—or allow your end-users to use it—to:
Enforcement & Responsibilities:
If you or your end-users violate this policy, Regystra reserves the right to:
For any concerns or clarifications, contact us at info[at]regystra.com.
SECTION 13 - Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis. Your use of the Service is at your own risk. To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from us or through the Service, will create any warranty not expressly stated herein. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Without limiting the foregoing, Regystra, its subsidiaries, affiliates, and licensors do not warrant that:
Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk. You will be solely responsible for any damage to your computer system, mobile device, or loss of data that results from such download or your use of the Service. We do not warrant or make any representations concerning the accuracy, results, or reliability of the use of background screening materials provided through the Service. If you choose to use the background screening tool, you do so at your own discretion and risk.
Third-Party Products and Services
Regystra does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked or embedded website or service. This includes, but is not limited to, those offered by other users such as organizations. Regystra will not be a party to, or in any way monitor, any transaction between you and third-party providers of products or services.
We are not responsible for any loss or damage arising from your interactions with third-party services, including financial transactions, failed payments, or incorrect API data synchronization. Users must independently review and agree to third-party providers' terms before engaging in any transaction or integration.
Service Reliability and Availability
We do not guarantee, represent, or warrant that:
Regystra reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, for any reason, without prior notice. This includes updates, maintenance, security patches, or regulatory compliance changes.
From time to time, we may remove the Service for indefinite periods or cancel the Service at any time without notice to you.
Please refer to our Support & Service Level Goals (SLG) for more information.
SECTION 14 - Limitation of Liability
To the fullest extent permitted by law, in no event shall Regystra, its parent company, subsidiaries, affiliates, directors, officers, employees, agents, contractors, licensors, suppliers, service providers, or representatives (collectively, "Regystra Entities") be liable for any of the following:
API Usage & Misuse: Regystra expressly disclaims all liability for any misuse of its API services, including but not limited to excessive or abusive API calls, unauthorized access to data, service disruptions caused by overuse, or exploitation of API endpoints.
Third-Party Actions: Regystra is not liable for losses, damages, or claims resulting from actions or omissions of third parties, including end-users, that fall outside Regystra’s reasonable control, whether such actions relate to data security, service performance, or otherwise.
Total Liability Cap: In jurisdictions that do not allow the exclusion or limitation of consequential or incidental damages, Regystra’s liability shall be strictly limited to direct damages arising solely from Regystra’s proven gross negligence or willful misconduct. In such cases, the total aggregate liability of the Regystra Entities for all claims during the six (6) months preceding the event giving rise to the claim shall not exceed the lesser of:
This limitation applies regardless of the form of action, whether in contract, tort, equity, or otherwise, and even if Regystra was advised of the possibility of such damages.
No Override: Any conflicting terms in purchase orders, customer agreements, or other documents shall not modify or override this Section 14 unless expressly agreed to in writing by an authorized representative of Regystra.
SECTION 15 - Indemnification
Customer Indemnification:
You agree to indemnify, defend, and hold harmless Regystra, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, successors, and assigns (collectively, “Indemnified Parties”) from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including all reasonable attorneys’ fees, court costs, settlements, and other legal expenses) arising out of or relating to:
You must promptly notify Regystra in writing (within five (5) business days) of any claim subject to indemnification. Failure to provide timely notice or reasonable cooperation may limit your indemnification obligations. If you fail to cooperate, you will be fully responsible for all costs Regystra incurs in defending the claim.
Regystra reserves the right to assume exclusive control and defense of any claim. You agree not to settle any claim without Regystra’s prior written approval.
This indemnification obligation applies to claims made by third parties resulting from your actions or omissions, or those of your end-users, in connection with your use of the Service.
This obligation survives the termination or expiration of these Terms of Service.
Regystra Indemnification:
Regystra agrees to indemnify, defend, and hold harmless you, your affiliates, officers, directors, employees, agents, successors, and assigns from and against any third-party claims, damages, losses, liabilities, or expenses (including commercially reasonable attorneys’ fees) arising from:
Regystra’s liability under this Section is limited to direct damages only. Regystra is not liable for incidental, indirect, consequential, special, or punitive damages, including lost profits, lost revenue, or reputational harm.
Reimbursement of attorneys’ fees is limited to commercially reasonable amounts based on prevailing legal rates in the relevant jurisdiction.
In the event of a claim, Regystra shall provide you with written notice within five (5) business days of becoming aware of the claim and shall notify you of its intent to assume the defense. You agree to cooperate fully with Regystra and may not settle any claim without prior written consent. Failure to cooperate may relieve Regystra of its indemnification obligations.
This obligation survives the termination or expiration of these Terms of Service.
SECTION 16 - Severability
If any provision of these Terms of Service is held to be invalid, illegal, void, or otherwise unenforceable by a court of competent jurisdiction, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law.
If full enforcement is not possible, the provision shall be modified to the minimum extent necessary to reflect the original intent of the parties while remaining valid and enforceable under the law. If such modification is not feasible, the unenforceable provision shall be deemed severed from these Terms of Service.
In any case, such a determination shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
SECTION 17 - Termination
Survival of Obligations
All obligations and liabilities incurred by either party prior to the termination date shall survive termination. This includes, but is not limited to, outstanding payment obligations, confidentiality provisions, indemnification clauses, and any other provisions expressly stated to survive termination.
Upon termination, your access to the Services will be revoked, and any associated data may be permanently deleted. Regystra shall not be liable for any resulting data loss.
Termination by Regystra
Regystra reserves the right to suspend or terminate your access to the Services at any time, without prior notice, if:
Upon termination, you remain responsible for all fees and charges accrued prior to the effective termination date.
Termination by Customer
You may terminate your use of the Services at any time by providing written notice to Regystra or following the termination process outlined on our website. You remain responsible for all fees and charges accrued prior to termination. You are solely responsible for backing up your data before terminating your account.
Termination for Non-Payment or Non-Responsiveness
Failure to remit payment or respond to communication attempts may result in account suspension and termination:
You remain liable for all unpaid fees. Regystra reserves the right to engage third-party collection agencies or pursue legal action to recover outstanding balances. You are responsible for backing up your data prior to termination.
Termination for Inactivity
If your account remains inactive—defined as no new registrations or payment activity—for six (6) consecutive months, Regystra reserves the right, at its sole discretion, to close the account without prior notice. Unless otherwise stated, you may re-register at any time. Data must be backed up prior to termination.
Outstanding Payment Obligations
If your account is terminated for non-payment, you will remain liable for all fees incurred up to the termination date. You also agree to reimburse Regystra for any costs associated with recovering such amounts, including legal and collection agency fees.
Data Backup Responsibility
Regystra takes reasonable measures to safeguard your data; however, you are solely responsible for backing up your content. We recommend performing regular (e.g., weekly) backups. Specifically:
Data Retention & Deletion
Upon account termination:
Regystra shall not be liable for any loss, deletion, or corruption of data following termination.
Post-Termination Assistance
At your request, Regystra may provide limited post-termination data export assistance:
We strongly encourage all users to maintain their own backups.
Termination Procedures
To request account closure:
Upon confirmation, your account will be deactivated, and access to Services will be revoked. Any outstanding payments will remain due.
Final Provisions
Please refer to the full Terms of Service for all applicable conditions, obligations, and policies governing the use and termination of Regystra’s services.
SECTION 18 - Liability Waivers
1. Customer Responsibility
As a customer of Regystra, you are solely responsible for ensuring that all participants (or their legal guardians) in your activities sign appropriate liability waivers or release forms. These waivers must clearly state that participation in sports activities involves inherent risks, and that you (the customer) are fully responsible for managing and addressing these risks.
Regystra provides tools for creating and managing liability waivers and release forms; however, Regystra is not responsible for the content, accuracy, or enforceability of these waivers. Regystra does not review, validate, or enforce any liability waivers submitted or issued by customers.
Furthermore, Regystra is not responsible for the actions, decisions, or event management of customers using the platform. You are solely responsible for your legal obligations, financial commitments, and compliance with all applicable laws, including those related to contracts, payments, and liability waivers.
2. Platform Disclaimer
Regystra acts solely as a technology provider and is not involved in organizing, supervising, or managing any events or activities conducted by its customers. Regystra provides the platform and tools for customers to manage their events and to implement liability waivers using their own legal documents and templates. Regystra shall not be held liable for any injuries, accidents, damages, or losses that occur during events or activities hosted by customers. Regystra assumes no responsibility for legal compliance, participant safety, or the adequacy of any customer-provided documents.
3. Indemnification
You (the customer) agree to indemnify, defend, and hold harmless Regystra, including its directors, officers, employees, and affiliates, from any and all claims, damages, losses, or liabilities arising from your failure to obtain valid waivers or from any incidents occurring during your events or activities.
4. Compliance with Laws
It is your sole responsibility to ensure that all liability waivers and release forms comply with applicable local, provincial/state, or federal laws, including but not limited to those governing minors and participation in sports activities.
SECTION 19 - Entire Agreement
The failure by Regystra to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by Regystra on its website or in connection with the Service, constitute the entire agreement and understanding between you and Regystra, governing your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Regystra (including prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions.
Dispute Resolution
We encourage open communication to resolve disputes efficiently. If you have an issue related to our Services:
SECTION 21 - Changes to Terms of Service
We may update these Terms of Service to reflect changes in laws, regulations, business practices, or service offerings. If we make changes, we will notify you at least 30 days in advance through one or more of the following methods:
Your continued use of the Service after the notice period constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service.
SECTION 22 - Customer-Specific Terms
While these Terms of Service apply to all customers, certain Customers—such as enterprise clients—may require a separate, negotiated agreement with Regystra.
If we enter into a **separate written contract** with you (e.g., covering customized pricing, support obligations, etc ), that contract will **take precedence over these Terms of Service** in the event of a conflict. However, all provisions in these Terms that are **not expressly modified by the signed contract** shall remain in full effect.
If you are interested in a custom agreement, please contact us at **info[at]regystra.com**. **Unless and until a separate written contract is signed by both parties, these Terms of Service remain fully binding and enforceable.**
SECTION 22.1 – Supplemental Legal Terms for Enterprise Clients
Enterprise customers may request that Regystra enter into a custom data protection agreement (“DPA”), personal information protection agreement (“PIPA”), or security appendix. When signed, these agreements will supplement and, where explicitly stated, override specific clauses of this Privacy Policy—but only to the extent necessary to comply with customer-specific obligations and not in a way that invalidates or contradicts applicable laws or compromises platform security.
Customer-specific agreements shall not confer exclusivity over any feature, functionality, or integration of the platform, nor restrict Regystra’s ability to serve other customers with similar needs or services
Unless explicitly modified by a signed contract, all general provisions herein remain in full force and apply to all clients and end-users.
SECTION 23 - CONSENT
By using our website and services, you hereby consent to our Terms, Privacy Policy, and agree to its terms.
By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
SECTION 24 - Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe your copyrighted work or intellectual property has been infringed, please provide the following information to our designated Copyright Agent:
Contact us at:
Email: info[at]regystra.com
Subject: Copyright Infringement
We may disable or terminate accounts of users found to infringe intellectual property rights.
Please refer to our IP Policy for more information.
SECTION 25 - Data Protection
Regystra processes personal data on behalf of Customers in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Quebec’s Act Respecting the Protection of Personal Information (Law 25). To ensure clarity and legal compliance, we offer a Data Protection Agreement (DPA) upon request.
The DPA defines Regystra as a data processor and the Customer as the data controller for end-user data (e.g., participant information) collected through the Service. It outlines our obligations, including:
Regystra maintains insurance consistent with enterprise SaaS standards. Certificates are available upon request for clients under contract.
To request a DPA, contact us at info[at]regystra.com .
SECTION 26 - Accessibility
Regystra strives to ensure that our Service, including the website, mobile applications, and Customer-branded portals, is accessible to all users, including those with disabilities. We aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, incorporating features such as screen reader compatibility, keyboard navigation, and clear visual design.
Accessibility is an ongoing effort, and we are committed to improving over time. If you encounter any barriers to accessing our Service—whether as a Customer or end-user—please notify us at info[at]regystra.com. We will respond within 7 business days to address your concern or provide a workaround, where feasible.
SECTION 27 - Contact Information
If you have any questions about these Terms and Conditions, you can contact us at info[at]regystra.com